NEED HELP?
FREQUENT QUESTIONS
You have 3 options for shipments in Bogotá
1. 17,000 will arrive on the same business day if you order it before 3 pm (delivery time from 4 pm to 10 pm)
2. 12,000 next business day delivery time 8 am to 10 pm
3. 10,000 between 2 to 5 business days
To the rest of the cities it costs 12,900
We offer a variety of payment methods for your convenience:
Mercado Pago: We accept payments through PSE, Nequi, Daviplata, as well as Visa and MasterCard credit cards, both debit and credit.
PayU: You can also pay with PSE or Visa and MasterCard credit cards, either debit or credit.
Addi Credit: We offer you the option to pay in 3 interest-free installments. (With a maximum of 600 thousand pesos without interest).
Cash on delivery: Available in cash in most cities in the country.
Once your order is placed, you will receive the corresponding information directly to your email.
In Bogotá, shipping takes approximately 1 to 3 business days.
In major cities, shipping takes approximately 3 to 5 business days.
In remote cities, shipping takes approximately 5 to 8 business days.
Please note that due to special dates and promotions, delivery times may vary. We will specify it when so.
If you are in Bogotá you can choose the express shipping option so that your order arrives TODAY, it only applies if you place your order before 3pm. Express shipping has an additional cost of $17,000, you can choose it at the payment screen or the next business day which costs $12,000.
In each product you will find a size guide.
Yes, we have several physical and multi-brand stores in different cities in Colombia and the world. You can find in this link
You can pick up your order only in our stores in Bogota, Parque Colina Shopping Center and Casa 108. However, before placing the order you must contact us so we can confirm when it is ready and in which store we have it available.
WHATSAPP +573113398693
1.Visit our website.
2.Explore our collection and choose the garment you want, selecting the appropriate size.
3.Add the selected garment to your shopping cart.
4.Complete the shipping details, making sure you provide the correct information.
5.Select the shipping method that best suits your needs.
6.Choose your preferred payment method from our secure and convenient options.
7.Click 'Checkout' to confirm your purchase.
8.Proceed to payment and you will receive an order confirmation in your email.
Yes, we have free gift packaging, if you want it please specify in the order comments.
Of course, in the order comments you can write the message you want to send completely free of charge.
You can check the status of your order or track it by clicking here.
In your confirmation email you can select the button that says "View your order" and there you will find the tracking number.
If you need more help you can write to us through our WhatsApp which is directly in the WhatsApp button on the website or at the number +573113398693.
You can do the exchange and return process from the following link
Do you offer discounts for bulk purchases or for returning customers?
Of course! We offer special prices for wholesale purchases. If you are interested in obtaining more information or viewing our catalog for wholesale purchases, please contact us via WhatsApp and tell us which country you are communicating from. We will be happy to provide you with all the necessary information.
To be aware of our regular promotions and discounts, we recommend you subscribe to our newsletter. This way, you will receive our exclusive offers directly to your inbox. Don't miss our incredible promotions!
You can find care and maintenance details in each of our products.
All our products carry a 3-month warranty.